Privacy Policy

Huffman & Finch ("we," "us") respects your privacy. This policy explains what we collect, how we use it, and the choices you have. By using huffinch.com or our services, you agree to this policy.

What we collect

When you submit an audit request or service request form, we collect the contact information you provide typically your name, business name, email, phone number, and any details you share about your operation. Web servers automatically log standard request metadata (IP address, user agent, referrer, timestamp) for security and analytics.

If you call our published phone number, calls may be recorded and transcribed for quality, training, and service-delivery purposes. [TODO: confirm exact recording disclosure language with counsel.]

How we use it

We use submitted information to respond to inquiries, deliver the audit or service you requested, operate and improve our software, and if you become a customer to provide and bill for the service.

Sharing

We do not sell personal information. We share data only with vendors who help us run the business (hosting, email delivery, payment processing, analytics) and only to the extent they need it to perform that work. We may disclose information if required by law.

Data retention

We keep submission and account data for as long as needed to provide the service and to meet legal, accounting, and reporting requirements. [TODO: insert specific retention windows.]

Your choices

You can request access to, correction of, or deletion of your information by emailing us at jaconhuff@gmail.com. You can opt out of marketing emails at any time using the unsubscribe link in any message.

Security

We use commercially reasonable safeguards to protect the information we collect. No system is perfectly secure; we cannot guarantee absolute security.

Children

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be highlighted on this page.

Contact

Questions? Email jaconhuff@gmail.com.